Gluten Free Grocer

GFG  Vouchers

GFG Vouchers

Hi There

Just a Reminder about our gift vouchers.

There are two types of Gift Voucher available on our site. There is the Downloadable Gift Voucher which you can download and it will contain all info you require to use it but is not sent out in a physical form and then there is the Physical Gift Voucher and it will contain all info you require which will be sent out with your order  to the address specified on your order.

We have had a couple of instances where the  Downloadable Gift Voucher has been purchased and the purchaser or receiver of the voucher has contacted us asking why they haven’t been sent a Physical voucher and so as stated above it is up to the purchaser of the voucher to pass on the information to the person who is going to use the voucher. We would suggest that you may want to resend a copy of your email to the intended recipient or print a copy and send it.

Regards: GFG Team

Shipping Update – September 2016

Shipping Update – September 2016

We have added some new programming to the website which will cause the checkout page to add a polystyrene box plus a chill pack for perishable products going out side of Auckland, this will add a small extra cost to your purchase.

Regards: Rob Purkis

The GFG Team

Customer Log On

Customer Log On

Hi there customers

Well we are well under way with our new web site but we have experienced a few small issues like new customers experiencing a little difficulty setting up as a new user with their password. We have streamlined this to make it easier for you to use so hopefully this will sort the issues you have been experiencing.

Some of you have told us you have issues viewing our site via certain i pads, this is a known issue across the board and we are looking to see if there is a solution. We will keep you informed.

Regards: Rob Purkis

Director

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